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🛒 E-Commerce

AI Customer Support
Built for E-Commerce

Order status, returns, and product questions handled automatically — on email, WhatsApp, Messenger and Instagram.

Start free 2-week pilot → Book a demo
E-Commerce — AI customer support by Fyxo AI

Where is my order?

Connected to your Shopify/WooCommerce data, the AI gives real tracking answers, not canned replies.

Returns & refunds

Walks customers through your policy and initiates the return — no human needed for standard cases.

Product questions

Sizing, stock, compatibility — answered instantly on the channels your buyers already use.

60%+

of e-commerce tickets are WISMO and returns — fully automatable

What your AI employee handles

Your AI employee answers order-status and tracking questions with live data, handles size, stock and returns queries, recovers abandoned carts with a well-timed WhatsApp nudge, and requests reviews after delivery — turning your support channel into a revenue channel.

Built for Every Kind of Online Store

An apparel brand's support questions look nothing like a grocery delivery app's. Your AI employee is trained on your actual catalog and policies — here's the range of store types we already fit.

Fashion & Apparel

Sizing, fit, exchanges, style questions

Beauty & Cosmetics

Shade matching, ingredient questions, allergy concerns flagged

Electronics & Gadgets

Spec questions, warranty claims, setup troubleshooting

Home & Furniture

Delivery windows, assembly help, damage claims

Food & Grocery Delivery

Order timing, substitutions, delivery-window changes

Subscription Box Services

Pause, skip, swap, and cancellation flows

Handmade & Marketplace Sellers

Custom-order timelines, seller-buyer messaging support

D2C Consumer Brands

Brand-voice-matched responses, loyalty program questions

Every store type gets the same core stack — order tracking, cart recovery, returns, reviews — tuned to how that category's customers actually ask.

Live in 48 hours. No code. No contracts.

You fill a 10-minute form about your business — we build, test, and launch your AI support agent, then send you a monthly report on tickets handled and money saved.

Start your free pilot →